Frequently Asked Questions

St. Clair Shores Public Library is pleased to offer wireless Internet access. Here are answers to some questions you might have about using wireless in the Library.  

Q. Are there any restrictions on my use of the Internet?
A. Wireless users agree to abide by the St. Clair Shores Public Library Internet Policy which prohibits inappropriate or illegal activity while using the Library's Internet service. Wireless security equipment protects the Library's internal network. This equipment also meters download speeds to ensure quality service to all users. Wireless traffic is restricted to web browsing only.  

Q. How can I use wireless Internet at the Library?
A. Wireless access uses the WiFi standard (also known as IEEE 802.11b). Most users can simply bring their wireless-enabled laptop computer or other wireless device to the Library and turn it on. The computer will automatically recognize the wireless network. If your laptop does not have wireless built-in, you can install a WiFi-compatible network card. The Library cannot guarantee your equipment will be able work with the Library's network.  

Q. How does it work?
A. Wireless access points located throughout the building communicate with your wireless device. You should be able to connect almost anywhere in the Library. When your wireless network card senses a signal, a message appears on the screen indicating a wireless network is available. Open your web browser and you can begin using wireless Internet.

Q. Where can I use my wireless?
A. There are wireless access points located throughout the Library, including the Local History Center .

Q. Will my wireless work in the Café?
A. Absolutely, we have located a wireless access point just to service the Café and Reading Lounge.

Q. Will I need any special settings or passwords to connect?
A. No special encryption settings, user names, or passwords are required.

Q. Is my information safe while using wireless?
A. Your information is not protected while using wireless, unless you are connected to a web page that employs encryption (stores, banks, etc.).  Keep this in mind if you are accessing sensitive business or personal information.

Q. Can I search the Library Catalog and special databases using wireless?
A. Yes. To search the Online Library Catalog, click here. 
     To access the Magazine & Online databases, click here.

Q. Can I print while using wireless?
A. Printing is not available from the wireless network.

Q. Can the Library help me configure my computer?
A. Sorry, everyone's computer is different and you are responsible for knowing how to configure your own equipment. The Library cannot be responsible for any changes you make to your computer's settings. If you need additional assistance, you may need to contact the hardware or software manufacturer.  

St. Clair Shores Public Library
Board of Trustees
Thursday February 19, 2004