TROY PUBLIC LIBRARY VISION, MISSION, VALUES

VISION: Troy Public Library moves into the future, preserving & expanding the best of its services while meeting changing community needs.

MISSION: Troy Public Library is recognized by the community as a vital force - transforming minds, changing lives, promoting literacy, providing cultural enrichment and embracing the diversity of our evolving city.

VALUES: Troy Public Library values: Intellectual Freedom - Endeavor to encourage and provide access to the free expression of ideas, supporting the belief that freedom to read, view and know is the foundation of our democracy Excellent Customer Service - Act with initiative, creativity, flexibility, enthusiasm and accuracy while protecting library user privacy - meeting or exceeding each patron's expectations in a courteous and attentive manner Diversity - Embrace diversity in our staff and community through representation, understanding, communication and celebration Teamwork - Promote a team environment that encourages respect for staff & their contributions, staff development opportunities, continuous & open communication, informed decision-making, risk taking, and accountability Community Collaborations - Promote and enhance partnerships to fulfill the Library's mission

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Revised: December 02, 2008